Summary
Developing strong professional habits and manners is essential for a successful career. Professional Ethics and Etiquette, Fifth Edition demonstrates how a professional is characterized not only by his or her ability to do the job, but also by their integrity, work ethic, and the ways in which he or she interacts with others. It shows students how to recognize different personality types (including their own) and how cultivating qualities such as fairness, attentiveness, modesty, and mutual respect in communication leads to productive and professional relationships. Plus, readers will also find true-or-false quizzes, tips for understanding professional etiquette, and exercises for testing and learning workplace ethics.
Chapters include:
- Developing Self-Knowledge
- Recognize Your Values and Ethics
- Becoming More Reliable and Responsible
- Achieving Professional Excellence
- Be Aggressively Nice
- Be a Learner
- Improve Your Time-Management, Goal-Setting, and Memory Skills
- Maintain Balance to Succeed in the Workplace
- Handling Difficult Situations
- Web, Email, and Social Media Etiquette.
About the Author(s)
Andrew Morkes is the founder and editorial director of College & Career Press in Chicago, Illinois. He has written about college-and career-related topics for more than 25 years. Andrew has written and edited many books for Ferguson’s including the Encyclopedia of Careers & Vocational Guidance and many volumes in the Careers in Focus, Discovering Careers, Vault Career Guides, and Career Skills Library series. He is also the author of Nontraditional Careers for Women and Men: More Than 30 Great Jobs for Women and Men With Apprenticeships Through PhDs; Nature in Chicagoland: More Than 120 Fantastic Nature Destinations That You Must Visit; and They Teach That in College!?: A Resource Guide to More Than 100 Interesting College Majors, which was selected as one of the best books of the year by the library journal Voice of Youth Advocates. Andrew is the author and publisher of “The Morkes Report: College and Career Planning Trends” blog. Articles about his work have appeared in the Chicago Tribune, Chicago Sun-Times, Practical Homeschooling, and other publications. Andrew's poetry has appeared in Cadence, Wisconsin Review, Poetry Motel, Strong Coffee, and Mid-America Review.